Facebook Messenger Bot, also known as a "Micro-Automated Message System", is a kind of application that creates automated replies to incoming messages, chat bots or chats. It can send informative messages, contain links, downloads music, or play sounds, among other functions.
The key difference between Facebook Messenger Bot and software application is that Bot are supposed to be limited in their replies. The purpose of the bot is for clients to have a real conversation with it without receiving it through the interface of the service. Since Bots don't have any interaction capabilities, they may not respond to what clients request from them. It is also necessary that clients use appropriate words in their messages and the same process should be followed with this kind of application.
There are some considerations that should be borne in mind while developing a Messenger Bot. The first thing to consider is the activity of the client. There are some cases where the bots may need to run for hours at a stretch; as such, it is advisable to set up a time schedule that would allow them to get busy and rest.
Another consideration is the actual language used by the clients. There are some websites that have incorrect translation, which might render the messages of clients as mistakes. So, it is important to conduct a test with this kind of application to know if the messages of clients are in proper and accurate form.
Bots are useful for those who wish to have a real conversation with another person. It will be helpful to the people who only need to have information about an article they just read or a link they just clicked on. Thus, it can be seen that the bots could be extremely useful for businesses, clients and especially students who are interested in having a chat with their friends.
Bot also serve as excellent ways of keeping track of important matters such as health, job vacancies, family affairs, and many more. The application has not yet been used effectively in one's work, but it is already proving its worth. A large number of students have used it as a way of staying connected with their friends.
In developing a Bot, there are some things that should be considered. The first thing to remember is that the bot has to be limited in its responses, if it happens to reply to all the incoming messages, clients may receive many confused messages. Also, if the bots work in a remote location, they have to use the local telephone line to send their messages to clients.
The bots should be able to record videos for others to watch. This way, clients can watch any video, or a specific clip, whenever they want. Other applications do not have this feature; thus, the clients might miss the live streaming of the bots, which could be a major setback for the company.
Bots should not be given accounts with large amounts of data. There are a lot of websites out there that offer clients with accounts that are way too big. Therefore, it is important to know that the clients have to see the value of the accounts they are offered.
Bots also have the ability to build relationships with clients. As a result, this kind of application can connect with other Facebook users and interact with them. This will be beneficial to the clients as well as the business.
Bots have been designed to avoid sending spam. So, bots should always avoid sending the same message to many different clients. For example, one can think of the bot as a customer support service; it should be aware of how many customer service requests it has to process.
Bots are not meant to answer questions that clients ask. However, if a client sends a message to the bot, it should be able to relay the message in a format that is easy to understand. Clients have to be sensitive to the fact that this type of application doesn't allow them to pose any form of question to their Bot; so, they have to deal with their problems and queries using a different medium.
