The development of Artificial Intelligence (AI) has completely transformed communication services. The chatbots are now capable of setting up their own goals. They learn and respond without any human interference.
A piece of technology mimicking the human thought process. Yes, it's a reality now. The AI-powered chatbots are creating quite a ripple in the business fraternity. The sales and customer services are no longer the same.
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Now you must be thinking, how AI is making chatbots smart? Let's try making things easier for you. Have a look:
Natural Language Processing – The NLP is the soul of a smart chatbot. It's a set of computational techniques required to analyze and synthesize natural language. The incorporation of this AI technology is allowing chatbots to respond to users in their own language. Such personalized conversations are helping businesses serve their customers better.
Vision and image processing – With AI, chatbots are now capable of identifying a range of objects. The deep learning systems incorporated in them are making them more efficient. With self-driven cars coming into the scene, image processing is going to be integral for a chatbot.
Speech/Voice recognition – Speech/Voice recognition is an important aspect of a chatbot. The AI-powered bots are capable of listening to our voice and convert it into digital data.
From the banking industry to biometric authentication it can be seen everywhere. The bot development companies are working on a large scale on this feature.